Terms & Conditions

Terms and Conditions for ElGhaly Smart Home

Effective Date: March 16, 2025

1. Introduction

Welcome to ElGhaly Smart Home ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website, Elghalysmarthome.com, and the purchase of products from our online store. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Eligibility

By using our website and services, you represent that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. Our products and services are intended for users in Egypt, and all transactions are subject to Egyptian laws and regulations.

3. Account Registration

To access certain features of our website, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Orders and Payments

  • Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide orders for delivery.

  • Pricing: Prices for products are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed.

  • Payment: Payment can be made through various methods we provide, including credit/debit cards and cash on delivery. You agree to pay all charges incurred by you or any users of your account and credit card or other payment method at the prices in effect when such charges are incurred.

5. Shipping and Delivery

  • Shipping: We offer shipping within Egypt. Shipping costs and delivery times will be provided at checkout.

  • Delivery: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

6. Returns and Refunds

  • Returns: We accept returns within 14 days of delivery, provided that the product is unused, in its original packaging, and in the same condition that you received it.

  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of ElGhaly Smart Home or its content suppliers and is protected by Egyptian and international copyright laws. Unauthorized use of any content on the website is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, ElGhaly Smart Home shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

9. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

By using our website and services, you agree to these Terms and Conditions.